SECURITY ANNOUNCEMENT: Citrix Receiver Action Encouraged

Please note, SPS-A will not be disabling access based upon this issue. This is to inform you of the existing risk so you can take active steps to get ahead of any issues which may come from this security risk. You should work with your local support staff to remediate it before it results in an outage.

Failure to take action could result in loss of access to PD2 via SPS-A environment!!
As the Citrix Workspace software is essential to your continued access to the SPS-A PD2 environment, prompt action is recommended to prevent loss of access to the contract writing software. The SPS-A support team has received a security alert (Citrix Knowledge Article link); and, we need the assistance of all users to ensure your security posture is maintained. All users need to work with their local IT support to ensure that your computer has a secure version of Citrix Workspace installed. While it is beyond the ability of the support team to speak for your desktop support group, vulnerabilities of this nature characteristically result in the software being removed or disabled until remediated.

For more information visit the SPS page on Procurement.Army.Mil

Help Desk Contact Info

SPS-A Army Enterprise Service Desk (AESD)

Hours of Operation:
Tier 1: 24x7x365
Tier 2: 0800-1700 EST

Contact the AESD using one of the following mechanisms:
Phone: 1-866-335-2769 (ARMY) #Option 7
Email: Email AESD
A .mil email address has to be used when emailing the AESD
Web: AESD Website

SPS Help Desk @ CACI

Phone: 800.234.7453


Session Logoff Instructions
SPS SharePoint Site
SPS-A Rules of Behavior

SPS System Access Forms

AUP Forms for ALTESS
SAAR Forms require valid Cyber Awareness certificate

Login to PD

Update Citrix Software

In an effort to increase performance and reliability, Citrix has released a new plug-in. This plug-in needs to be downloaded and installed to ensure that all sites are getting the most recent improvements. Citrix Workspace is the preferred option.

As a normal user, you do not have the ability to update the Citrix Software. You will need to work with your local Functional System Administrator to open a ticket with your local IT support to have the software updated.
Download Citrix Workspace