SECURITY ANNOUNCEMENT: Citrix Receiver Action Required

All versions of Citrix Receiver are non-compliant and should be upgraded to
Citrix Workspace 2105 or later ASAP.

Versions of Citrix Workspace earlier than Workspace 2105 (21.5.X.X) is non-compliant as well and should be updated ASAP. If not updated by 08 April 2022, your access SPS Databases will be removed and you will have to resubmit all required documents to regain access.

As a regular user, you may not have the ability to update your Citrix Software. You will need to work with your local Functional System Administrator and local IT support to have the software upgraded.

How To Identify Your Version

Download The Latest Citrix Workspace Version

For more information visit the SPS page on Procurement.Army.Mil



Help Desk Contact Info

SPS-A Army Enterprise Service Desk (AESD)

Hours of Operation:

Tier 1: 24x7x365

Tier 2: 0800-1700 EST

Contact the AESD using one of the following mechanisms:
Phone: 1-866-335-2769 (ARMY)
Select option 1 'Unclassified' then option 3 'Procurement'

Portal: https://snpro.aesd-w.army.mil/sp/

Web: AESD Website

SPS Help Desk
Phone: 800.234.7453


Informational

Session Logoff Instructions
SPS SharePoint Site
SPS-A Rules of Behavior

SPS System Access Forms

AUP Forms for ALTESS
SAAR Forms ALTESS
SAAR Forms require valid Cyber Awareness certificate



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